Fully Qualified Engineers
Mac Centre has a team of engineers providing consulting, support and integration services to businesses from the SMB to enterprise and government departments. We have experience in project managing and deploying multi server, mission critical environments, backup and archiving solutions, cross platform networks, video suites, and office IT fitouts. We were inaugurated into Apple's coveted Consultants Network in 2010 as a recognition of the quality of our support and consulting work. To qualify we had to prove to Apple that we had knowledgable systems engineers who were not only fully qualified Apple Certified Technical Co-ordinaters, but also had years of experience from working in the field, and meeting and exceeding customers' expectations day-in, day-out.
Industries
Mac Centre has a particular specialisation in supporting advertising agencies and other creative businesses but there is also a wide range of industries that we work in such as print, digital media, government, audio, building, TV and video production. Companies in all sectors can realise total cost of ownership savings by installing Apple equipment in their server rooms or offices. We also work extensively with government agencies and educational establishments.
Managed Service Agreements
Mac Centre has forged partnerships with many companies to provide cost effective maintenance and support for their IT department, or even becoming the defacto IT department for SMBs. We provide online and phone based help desk, accelerated support with SLAs and remote access to solve issues quickly and cost effectively. Other advantages are the proactive management of software and maintenance of equipment, system audits and recommendations, inventory management and the ability to budget department costs. Combine these benefits with lower support rates and a Mac Centre managed service agreement is clearly an arrangement that suits many businesses, from those with only a handful of seats to large companies and institutions.
Pre-paid and Responsive Support
For businesses that do not require a guaranteed response time and the other benefits of our managed service agreements, Mac Centre also offers pre-paid blocks of hours and even responsive ad-hoc support by the hour.
Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it to find out more or book an appointment with one of our IT consultants or system engineers to discuss your company's requirements.
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An example of our existing client partners is listed below:
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