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Managed IT Services

As your business grows, so does the size and complexity of your IT system. Our Managed IT Services are designed to help you get the most out of your systems and the best out of your people. 

Why do IT
all yourself?

Whether you choose to fully outsource management of your IT networks, infrastructure and support, or opt for a co-managed solution based on skill gaps, time and budget considerations, our team of experienced engineers will help you meet your business and technology objectives. 

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Outsourced Managed IT

Let us take full responsibility for your IT infrastructure, cloud, security, networks and support, letting you to get back to business and focused on growth.

View our Small Business IT Solutions

Co-Managed IT

If your organisation is growing or the IT team is starting to feel the pinch, we can help. If you’ve identified skills gaps, started to introduce Apple devices into your environment, or need to develop a roadmap to ensure you’ve got everything covered, a co-managed solution may be just what you need.

HOW WE CAN HELP

The Mac Centre Approach:

Security First
IT security is our number one priority. Whether you opt for a full or partially managed solution, we’ll use industry leading technologies and best practices to create a layered approach.
End-User Focused
Productivity is your top concern, so we concentrate on delivering outstanding customer service, giving you timely access to reliable, responsible support that’s guaranteed to keep the wheels turning.
ITIL Driven
We approach every project with an ITIL focus, embedding best practice and processes while establishing a path for continuous improvement. Our systematic approach to IT service management delivers an environment that allows for growth, scale and change.
Best Practices Led
We only work with the best, and you receive the benefits. Everything we do is steeped in best practice, combining a range of engineering principles and tools designed to deliver the best result for your organisation.
Year Established
Products
Team Size
Clients

WHAT PEOPLE SAY ABOUT US

Let’s say it up front: The Monkeys love the Mac Centre. Over the last few years the company has grown exponentially, which is great on some levels and bad if you’re trying to create business technology systems. Every step of the way the team at Mac Centre have calmly handled anything we’ve thrown at them and made sure we didn’t descend into the digital abyss.

Scott Nowell - Executive Creative Director/Co-Founder
The Monkeys: Part of Accenture Interactive

The relationship we’ve developed working with Mac Centre is an extremely important one for us at The Star. Their collaborative approach and willingness to jump to solve any issue we face, more often than not urgent requests, has made the Mac Centre team an extension of our own.

They’re true partners to our business, and a valued extension to our in-house agency.

Marnie Darren - Managing Partner Brand, PR and Creative Agency, HOUSE
The Star (Echo Entertainment)

All Your IT Needs Covered

Powered by Enterprise Class Technologies

By working with Mac Centre, businesses of all sizes can access the benefits offered by powerful enterprise grade solutions, without the need for inhouse skillset development and the additional resourcing requirements needed to manage and deploy.
  • Device Management: Jamf Pro Administration, Jamf MSP, Intune and more 
  • Identity & Access Management: Azure AD, Jamf, Okta and more
  • Security & Compliance: CrowdStrike, Cisco, Sophos, Jamf and more
  • Helpdesk Support: Unlimited remote support and more
  • Cloud Services: Microsoft 365, Google Workspace, Dropbox Business and more
  • Backup & Continuity: Acronis, Dropsuite, Veeam and more

Benefits for your Business

A Mac Centre Managed IT solution delivers a better technology experience, improving employee engagement while reducing financial burden and risk.

Reduced Overheads
Developing inhouse skillsets in a changing IT landscape can be expensive. Outsourcing to the right partner helps meet your specific IT needs in a more cost-effective and streamlined way.
Proactive Management
Don’t wait for problems to appear. We monitor your devices and core infrastructure in real-time, helping identify and remediate issues before they impact on your business, reducing downtime and increasing productivity.
Increase Security Posture
Remote working places more demand on corporate networks, along with additional security concerns. Access to our trained IT professionals helps minimise risk and mitigate issues. Our relationships with industry-leading vendors deliver the most secure IT environment possible, featuring world’s best practice engineering and tools in one compliant, reliable solution. 
Improve Employee Experience 
At Mac Centre, we view IT as an enabler of your business goals. But we know better than anyone how hard it can be to keep everything humming along. When things do go wrong, you need a fast and reliable solution and that’s where Managed IT helps – providing easy access to knowledgeable staff and solutions that work, keeping the engine running and your team engaged.

Contact the Mac Centre team today to find out how we can remove your IT burden and let you get back to business. 

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1300 001 984
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