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Why does this matter? It means that we have consistently met and exceeded the most stringent quality standards that Apple impose on their Authorised Service Providers. You can be sure that our technicians are up-to-date with all their Apple training and certifications. You can be sure that our turnaround times are as quick as they can possibly be. You can be sure that we beat the highest hurdles that Apple sets us in regards to getting the device or computer in the hands of our customers with the issue fixed first time.