REPAIR VALET SERVICE

Door to Door Service For Your Repairs

At Mac Centre we want to help minimise downtime, and make it easy for you to have your iPhone, iPad, or Mac working and back in your hands as quickly as possible.


Sydney-wide Courier Service

For business and education customers within 25km of Sydney CBD, we have introduced next business day collection and delivery service by courier.

Book Online

To book your device in for collection, simply visit www.maccentre.com.au/valetservice and complete the collection request form.

Door to Door

Our Valet service is door to door between your address and our service locations, ensuring the safest journey with the fastest turn around times available.

Priority Turnaround

Once we receive your booking, our Service staff will contact you and organise collection within 1 business day. We’ll begin work as soon as your device arrives at our Service Location, to make sure we can get your working device back to you as soon as possible. 

One Way or Return

We offer flexible options to take the hassle out of transporting repairs. Drop your device into our Service Centre and we’ll deliver it to you once the job is complete. We collect and you can pick it up when ready. Or we’ll pick it up, have it repaired and then drop it off when it has been fixed!

Packaging

Please ensure that all devices are securely packaged before shipping. If you have original product packaging, including the polystyrene or other protective inserts, you can send the device to us in that.

Pricing

We offer the below flat rate per device pricing for areas within 25km of Central Sydney. Fees will be added to your repair invoice. For longer distances or for more than 10 devices, please contact us.

Authorised Devices

Our Repair Valet Service is available for the entire Apple and Beats device family.

Repair Valet Service Price List

Size of Item One Way (Pick Up or Drop Off) Return (Pick Up and Drop Off)
Small (Mobile Devices/Accessories) $10* $20*
Large (Computers/Displays) $20* $40*

*Price excludes GST
Pricing agreements available to approved customers on request.

To Book Your Device for Collection:

Mac Centre Service for Education and Business

Mac Centre offers professional, cost effective repair services for schools and businesses to help maintain your entire fleet of Apple devices. We also offer on-account billing  and priority service to help get your devices back to you with minimal disruption.

On Site Support and Professional Services

If you’re experiencing difficulty with your Macs at school or in your office, we can send one of our experienced on-site engineers to help you out with setting up, or troubleshooting, your computers and network. Mac Centre is part of the Apple Consultants Network, so you know our Professional Service engineers are experts in their field.