Business Class Hardware Repair Services
Mac Centre offers Apple approved hardware repair service for hundreds of businesses, large and small. Our high capacity and expertise gives enterprise level confidence and service, with minimal downtime.
Whilst our office doors might be closed with COVID-19, our Service Centre remains open for business.
In line with government guidelines, we are currently not accepting visitors or walk-in traffic, but you can continue to create repair bookings via the Repair Service Portal and use our Valet pickup and drop-off service.
For business customers who have been impacted by Apple Store closures and would like to register for our Repair Service Portal, we are ready to get you setup and onboarded as quickly as possible.
For more information or to speak with one of our Service Technicians, please contact us.
Apple Repair Services Made Easy
Don’t wait in line for consumer repair services, your business deserves more.
Apple accredited hardware repair services, with Genuine Apple parts across the entire Apple portfolio
Complete AppleCare Coverage
Complete coverage for all AppleCare plans – In and Out of Warranty
Online Portal, No Limits
24/7 access, our Repair Services Portal allows you to log, manage and track repairs. From 1-100+ devices, no limits apply.
Free Valet Service
No need to leave the office with our Free pickup and drop off service to/from a Sydney location. (Melbourne coming soon)
Fast Turnaround Times
Average repair turnaround <4 business days
Apple measured Customer Satisfaction levels above 95%
Our qualified team are constantly keep up-to-date with the latest Apple training and certifications
Mac Centre offer tailored, cost-effective repair services, for when you need it most
Repair Services Portal
Our exclusive Repair Services Portal makes it easy to manage your organisations Apple repairs.
Log, manage and track all repair bookings via the accessible online portal
Simply manage 1 or 100+ device repairs, no limits apply
Available for Mac, iPad, iPhone and Apple branded accessories
FREE Repair Valet pick up and drop off service
Check the current status of all repairs with full technician notes
View historical service jobs for your organisation and get valuable insights into repair history
Secure multi-user access for IT department-level management and assignment of service requests
….and much more.
Why Partner With Mac Centre For Your Repairs?
Hundreds of businesses, government departments and educational institutions rely on Mac Centre to manage their Apple device repairs and service.
With over 5,000 repairs completed each year, we have the capacity to manage your Repair requirements, no matter how large.
We provide both In Warranty and Out-of-Warranty repairs for the enquire range of Apple devices, including Macs, iPad and iPhone. We also can also exchange Apple accessories under warranty or provide new items if your item is not covered by warranty.
All devices are repaired in a static-protected and dust-free environment.
All our friendly technicians are Apple Trained and Certified. Mac Centre staff constantly keep up-to-date with the latest Apple training and certifications to ensure they have the best knowledge in the business.
Counterfeit parts can cause device failure and will void your Apple warranty, so we only use genuine Apple parts for replacement except some user-replaceable parts such as RAM and hard-drives.
Mac Centre works in partnership with Apple. We are fully accountable to Apple, who measure the quality of the services we provide. Our staff pride themselves on maintaining quality and fast turnaround times for all repairs.